Privacy Policy

Bethesda Mental Health

Effective Date: 01/01/2025

Bethesda Mental Health (“we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our mental health services, website, or related platforms.

1. Our Commitment to Confidentiality

We recognize that mental health information is highly sensitive. We uphold strict ethical, professional, and legal standards to ensure that all personal and health information entrusted to us is handled with the highest level of confidentiality, compassion, and care.

2. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, date of birth, gender, contact details, emergency contacts.

  • Health and Clinical Information: Mental health history, diagnoses, treatment plans, therapy notes, medication records, and progress notes.

  • Administrative Information: Appointment records, billing details, payment confirmations, and insurance information (where applicable).

  • Digital Information: Website usage data, IP addresses, device information, and cookies when you interact with our website.

3. How We Use Your Information

Your information is used strictly for legitimate and necessary purposes, including:

  • Providing psychiatric evaluations, therapy, medication management, and related mental health services.

  • Developing and managing individualized treatment plans.

  • Ensuring patient safety and continuity of care.

  • Communicating appointment reminders, treatment updates, and relevant clinical information.

  • Administrative, billing, and legal compliance purposes.

  • Improving our services and patient experience.

4. Disclosure of Information

We do not sell, rent, or trade your personal information. We may only disclose your information under the following circumstances:

  • With Your Consent: When you authorize us to share information with family members, caregivers, or other healthcare providers.

  • For Treatment Coordination: With trusted professionals involved in your care.

  • Legal Obligations: When required by law, court order, or regulatory authority.

  • Safety and Protection: If disclosure is necessary to prevent serious harm to you or others, in accordance with applicable laws and professional guidelines.

5. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, misuse, or disclosure. Access to patient information is limited to authorized personnel only.

6. Your Rights

You have the right to:

  • Access your personal and health records.

  • Request corrections to inaccurate or incomplete information.

  • Withdraw consent for certain uses or disclosures, where legally permissible.

  • Request information on how your data is used and protected.

Requests related to your rights can be made directly to Bethesda Mental Health through our official contact channels.

7. Data Retention

We retain personal and health information only for as long as necessary to fulfill treatment, legal, regulatory, and operational requirements, after which it is securely disposed of.

8. Website Cookies and Online Use

Our website may use cookies and similar technologies to enhance user experience and analyze site performance. You may adjust your browser settings to refuse cookies, though some features may be limited as a result.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites and encourage you to review their privacy policies separately.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or our practices. Updated versions will be posted on our website with a revised effective date.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Bethesda Mental Health
hello@bethesdamh.com
(817) 753-3216
(817) 350-4377